Hello! I'm Shakita
Results-driven Global Supply Chain and Operations Technology Leader with a strong track record in digital transformation, AI-driven automation, and supply chain optimization. Skilled in end-to-end supply chain management, demand planning, and enterprise system architecture, overseeing a $2.3B technology infrastructure across 34 countries. Led cloud-based data warehousing, machine learning applications, and automated asset management systems to enhance efficiency. Recognized for developing scalable AI solutions that drive innovation and cost savings in global logistics.
Email:
Email:
SHAKITA TRIGG
GLOBAL LOGISTICS AND
TECHNOLOGY STRATEGY LEADER
Phone:
(+1) 662-812-9182
Email:
LinkedIn:
EXPERIENCE
2020 - present
2021 - Present
Global Supply Chain Solutions Leader of Operations Technology Solutions
2020 - 2021
Global Change Manager - Operations Technology Supply Chain
2020 - 2020
Global Demand - Planning Manager
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Lead a global team in designing supply chain solutions for a $2.3B technology infrastructure spanning 34 countries.
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Manage global operations for a 45-member supply chain and product team, ensuring seamless coordination and efficiency.
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Direct the development and launch of new DSCS technology, improving inventory tracking and streamlining the RAD receiving process.
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Achieved a 186.42% reduction in dwell time by successfully implementing the SIM-T Queue dashboard.
2010 - 2020
2018 - 2020
Principal - Chief of Staff Office for Vice-President of Information Technology
2016 - 2018
Manager, International Engineering for FedEx Ground
2015 - 2016
M&A Integration Manager
2013 - 2015
Program Manager II, Delivery & Quality Engineering for FedEx Ground
2010 - 2013
Industrial Engineer, FedEx Ground Operations
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Product Development Leadership: Led a team in designing and launching a product expected to drive $72M in incremental revenue over three years.
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Acquisition Integration Strategy: Directed the development and execution of a structured integration strategy for the $1.4B acquisition of GENCO Distribution System, Inc., a leading North American third-party logistics provider.
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Optimization of Transportation Operations: Secured a 27% net advantage in transit time over competitors by fostering synergies among teams, enhancing transportation operations, and increasing delivery speed and trailer load utilization.
2004 - 2010
2008 - 2010
Operations Manager, Greater Columbus Region
2007 - 2008
Industrial Engineering Planner
2005 - 2007
Technology Project Coordinator
2004 - 2005
Industrial Engineering Management Trainee
EDUCATION
2015 - 2016
MS IN ENGINEERING MANAGEMENT
The program prepares students to help organizations optimize resources—people, equipment, capital, materials, information, and energy. Gain practical strategies to boost productivity, enhance adaptability, prioritize customer satisfaction, and develop engineering expertise to design efficient systems and implement effective operational procedures.
2002 - 2004
BS IN INDUSTRIAL & SYSTEMS ENGINEERING
The program prepares students to solve complex challenges in system design, analysis, and operations. ISE professionals optimize resources—people, machines, materials, information, and energy—to improve efficiency in products and services. Students gain a strong foundation in industrial engineering through coursework in human-systems integration, operations research, and modern manufacturing.
CERTIFICATION
HONORS AND AWARDS
EXPERTISE
CLOUD COMPUTING & DATA WAREHOUSING
AWS (Kinesis, Redshift, RDS, S3, SQS), Azure, GCP
IT INFRASTRUCTURE & ASSET MANAGEMENT
DSCS, ServiceNow, KARL, ADM, UWC Systems
SUPPLY CHAIN OPTIMAIZATION
Digital Transformation, IoT, RFID Tracking, Predictive Modeling
LEADERSHIP & CHANGE MANAGEMENT
Executive Strategy, M&A IT Integration, Business Intelligence
AUTO MATION & AI
Machine Learning, NLP, AI-driven Chatbots, Predictive Analytics
ENTERPRISE SYSTEM INTEGRATION
SAP, Oracle, SQL, API Development
AGILE & SCALED PRODUCT DEVELOPMENT
SAFe, Scrum, Kanban, Lean
CONTINUOUS IMPROVEMENT
Six Sigma, Lean, TQM, 5S
TRAINING AND WORKSHOPS
Business Code of Conduct
FedEx 2017
Management Conference Certification
Fred Pryor Seminars 2016
Air Planning
UPS 2010
Valuing Diversity
UPS 2010
Time Study Workshop
UPS 2008
Professional Relationship Workshop
UPS 2008
Management Evaluation Procedures
Fred Pryor Seminars 2016
M.O.S.T.
UPS 2010
Ergonomics
UPS 2008